![]() Flight attendants must be able to assess the situation and take the appropriate action. They must also be able to adapt to changes in their work schedule and the duties they perform.Įmergency Response Training: Emergency response training is the ability to respond to an emergency situation on a flight. They must be able to adapt to changing weather conditions, delays, cancellations and other unexpected circumstances. Leadership skills can also help them to train new flight attendants and manage their team.Īdaptability: Flight attendants must be adaptable to changing situations and unexpected circumstances. They can use leadership skills to ensure their team follows company procedures and to ensure their passengers have a safe and comfortable flight. Leadership: Leadership skills allow flight attendants to manage their work duties and the needs of their passengers. Southwest Airlines Flight Attendant employees need the following skills in order to be successful: Southwest Airlines Flight Attendant Skills ![]() The training program includes safety and emergency procedures, customer service, and other topics related to the job. Additionally, Flight Attendants must be able to pass a written exam and complete a training program. Flight Attendants must also be able to speak, read, and write fluently in English. ![]() Southwest Airlines also requires Flight Attendants to have a minimum of two years of customer service experience, preferably in the airline industry. Flight Attendants must also be able to lift up to 50 pounds and be able to stand for long periods of time. Additionally, applicants must be able to pass a background check, drug test, and physical exam. To be hired as a Flight Attendant at Southwest Airlines, applicants must be at least 21 years of age, possess a valid passport, and have a high school diploma or equivalent. Southwest Airlines Flight Attendant Job Requirements Additionally, the employee’s performance and any special qualifications they may possess can also affect their salary. The salary of a Flight Attendant at Southwest Airlines is determined by a variety of factors, including the length of time the employee has been with the company, the number of hours worked, the number of flights taken, and the location of the flights. Southwest Airlines Flight Attendant Salary Participate in ongoing training programs to stay up-to-date on new products, services, and safety protocols.Complete post-flight duties such as cleaning the aircraft and restocking supplies.Maintain accurate records of onboard sales transactions.Perform first aid and CPR when necessary.Monitor cabin conditions and report any irregularities or maintenance issues to the captain.Respond to passenger inquiries and complaints in a professional manner. ![]() Serve meals and beverages, collect trash, and provide blankets and pillows.Assist passengers with boarding and deplaning, stowing carry-on luggage, and providing assistance during turbulence.Provide pre-flight briefings on safety and security measures, as well as in-flight announcements.Ensure compliance with all FAA regulations and Southwest Airlines policies and procedures.Demonstrate a thorough knowledge of emergency equipment and procedures, including evacuation slides, oxygen masks, and life vests.Provide exceptional customer service to passengers, ensuring their safety and comfort throughout the flight.Southwest Airlines Flight Attendant Job DutiesĪ Southwest Airlines Flight Attendant typically has a wide range of responsibilities, which can include: They also serve food and drinks, and provide assistance to passengers with special needs. Flight attendants also ensure the safety of passengers by performing safety checks and demonstrating emergency procedures. ![]() They greet passengers, help them with their luggage, and answer any questions they may have. They are known for their friendly customer service and low fares.Ī Southwest Airlines flight attendant is responsible for providing excellent customer service to passengers during their flight. Southwest Airlines is an American airline that operates domestic and international flights. ![]()
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